An office in which large numbers of telephone calls are handled, especially one providing the customer services functions of a large organization.
- In the call center, customer contact is predominantly by telephone, either inbound or outbound.
- The company will also provide a call centre and some front office services.
- More calls come into the call center where customer service representatives take product orders.
Definition of call centre in:
What do you find interesting about this word or phrase?
Comments that don't adhere to our Community Guidelines may be moderated or removed.