Another term for telebanking.
- There are huge opportunities for banks to offer an integrated direct banking service combining telephone call centre and internet technologies and built around the customer conversation model.
- He is a frequent speaker at international conferences and has been involved in executive development seminars for the direct banking and insurance industry.
- The survey was carried out by the Future Foundation on behalf of First Direct, the Leeds-based phone and web direct banking operation.
For editors and proofreaders
Line breaks: dir¦ect bank|ing
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