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upsell

Line breaks: up¦sell
Pronunciation: /ˈʌpsɛl/

Definition of upsell in English:

verb

[no object]
Persuade a customer to buy something additional or more expensive: how to upsell without turning off your customer (as noun upselling) the art of upselling
More example sentences
  • They also listen to complaints, attempt to upsell (such as gold or platinum credit cards) and complete transactions.
  • The trend is for inbound customer service centers to also function as sales centers and drive revenue by cross-selling and upselling while the customer is on the line.
  • Whatever their title or industry, employees are working at high speeds today trying to market, cross-sell, upsell and serve customers.

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