Before drafting your letter, make sure that you have all the necessary details to hand. The letter should include the following information, set out clearly and concisely:
- your policy details and reference numbers: set these out prominently at the start of your letter
- what has been damaged or stolen
- how and when the event took place
- details of your contact with the police (e.g. a crime reference number) if this is appropriate.
Sample insurance claim letter
Here’s an example letter showing the structure of an insurance claim.