Insurance claims

Before drafting your letter, make sure that you have all the necessary details to hand. The letter should include the following information, set out clearly and concisely:

  • your policy details and reference numbers: set these out prominently at the start of your letter
  • what has been damaged or stolen
  • how and when the event took place
  • details of your contact with the police (e.g. a crime reference number) if this is appropriate.

Sample insurance claim letter

Here’s an example letter showing the structure of an insurance claim.


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Grammar and usage