Definition of customer-facing in English:

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customer-facing

Pronunciation:

adjective

Dealing directly with customers: the programs are particularly valuable in customer-facing environments such as call centers
More example sentences
  • Expect original equipment manufacturers (OEMs) to not slash spending in customer-facing systems.
  • To unlock the full revenue potential of the core infrastructure, carriers must deploy new services at the customer-facing edge.
  • The firm has also hired Bain & Co. to deal with customer-facing issues surrounding the takeover.
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