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manage expectations

(also manage someone's expectations)

Definition of manage expectations in English:

Seek to prevent disappointment by establishing in advance what can realistically be achieved or delivered by a project, undertaking, course of action, etc. as the White House tries to paint a rosy economic picture, they are also trying to manage expectations the company needs to be very sure it has a hit or it should start managing its customers' expectations
More example sentences
  • After two or three iterations, his subordinates just started managing his expectations with wildly outsized guesses about project requirements, and outright lies about what they'd accomplished.
  • I hope my keep-it-simple approach makes it's clear where I'm coming from and manages expectations appropriately.
  • During the meeting, I worked to point out places where the customer's complaints were caused by the inability to properly set up and manage customer expectations.
See parent entry: expectation

Definition of manage expectations in:

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