Definition of call centre in English:
An office in which large numbers of telephone calls are handled, especially one providing the customer services functions of a large organization.
- In the call center, customer contact is predominantly by telephone, either inbound or outbound.
- The company will also provide a call centre and some front office services.
- More calls come into the call center where customer service representatives take product orders.
Definition of call centre in:
- US English dictionary
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