noun[mass noun] British
- The sending of unsolicited goods to potential customers in the hope of making a sale.More example sentences
- According to the OFT, signing up customers without their active consent (referred to as ‘inertia selling’) is a breach of the 1974 Consumer Credit Act.
- The OFT ruled that this ‘inertia selling’ was a breach of the Consumer Credit Act, leading to a public rebuke for the company.
- He was a victim of what the industry calls inertia selling: unless you specifically untick a box you automatically get travel insurance.